Hours: 4    Approvals: ARF, RCFE

Complaints Deficiencies and Corrections: Laws and Reg Course

Laws and Regulation Course

Course Expiration
Once you register you have up to one year to complete the course.

This online course provides real-life inspection and complaint reports from community care facilities. Each report specifies the allegation and deficiency along with the POC (Plan of Correction). Each screen breaks down a facility report into an easy-to-read table that organizes the allegation and findings. By viewing the deficiencies of different facilities, the administrator is in a better position to correct any problems identified in their facility. Each lesson includes a detailed discussion of the deficiencies along with the necessary resources to keep the facility free of deficiencies.

Inspection reports are drawn from the CCL website.

Course Objectives:

Understand how the LPA evaluates a facility.

Use facility reports identifying areas of concern in their own facility.

Ensure their own facility is ready for any unannounced or complaint inspection.

Develop a more hands-on working knowledge of how the regulations are enforced.

Students are encouraged to use the Self-Assessment Guides below as a course companion.

Adult Residential Self-Assessment Guide

RCFE Self-Assessment Guide

What our customers are saying..


I enjoyed the course it as very informative and keep my interest the instructors were very good
- Michelle lewis

ARF Course

Instructors are professional, very informative, and take their time to answer all your questions. Would recommend it to anyone that is in the process of becoming certified.

Initial Administrator Course

Dr. Brotman provides the resources needed to assist in passing the Administrator Exam as well as the resources needed to assist in your profession as a successful Administrator. Appreciate the course and Dr. Brotman!
- Larissa Celles

Excellent service

The ARF Coure was an amazing course. I enjoyed the instructors. They were very professional and knowledgeable about the information. I will forever be a customer. Great service!
- Dominique Harris

ARF Admin Course

Excellent class, very informative and the instructors were very knowledgeable.
- Lavenda Saunders

Program Director

Content was very resourceful and relatable. I enjoyed watching the videos and reading the different scenarios. Overall, training was amazing!
- Octavia Askew

ARF/RCFE recert.

Excellent Training Courses!!!!! The BEST ARF/RCFE re-certification classes I have ever taken plus the CHEAPEST!
- Katherine Holliday


The instructors were very experienced and professional. I strongly recommend this course.
- Justina


This course was well structure. The instructors were very knowledgeable, experienced, and well qualified. I strongly recommend this course.
- Gladys Warren