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Implementation science strategies include forming an organization-wide team that will:
(Mark all that are correct)
Implementation science systems-change strategies include forming an organization-wide team that will: Change policies and procedures to support person-centered strategies, Improve communication, Set up ongoing coaching and mentoring supports, Embed person-centered strategies into staff training systems, Change job hiring and recruitment strategies, Build capacity for internal organizational trainers, Use data-based decision making to inform the team process
The goal of an organization-wide team is to create universal strategies that _________________________.
The strategies used do not rely on person-centered planning as the only way to improve the quality of life of people who are receiving supports. The goal of the organization-wide team is to create universal strategies that can help all people, monitor progress and intervene early when quality of life is not improving, and to use person-centered planning for people who need a more individualized and intensive level of support.
True or False:
“Person-Centered Thinking” tools are used to provide opportunities for creating positive interactions and exploring what works for people and what doesn’t work.
An example of a primary strategy includes a set of tools that are called Person-Centered Thinking. These tools are used to provide opportunities for creating positive interactions and exploring what works for people and what doesn’t work.
Examples of secondary support strategies include:
Creating ways to monitor quality of life outcomes and acting as soon as possible when there are signs that improvements are needed are part of secondary strategies. Examples of these secondary strategies include social and community-based learning opportunities, problem solving when a person’s home life is not ideal, or supporting people who are exploring new hobbies or community events.
Which is not an example of a positive support strategy that might be integrated with person-centered planning?
Since each person is different, other positive support strategies are identified during person-centered planning. Trauma-informed care, applied behavior analysis, and positive behavior support are all examples of practices that might be integrated with person-centered planning.
True or False:
Systems change process teams cannot include people receiving support.
Organizations interested in person-centered practices avoid the “train and hope” approach by forming a team to take a lead role in the systems change process. Together, the team shares responsibility for leadership and decision making. Examples of team members include: People receiving support, Family members and/or guardians, Staff representing the different areas of the organization, Directors/executives, leaders…
Person-centered thinking coaches are designated people who are supported in:
The most effective way to meet this goal is to have designated people who are supported in: Demonstrating the use of the skills; Helping others learn the skills and practice them; Reinforcing their use until they become habit. These people may be referred to as person-centered thinking coaches.
Changes that can be made without permission from senior management that don’t require a change in organizational practices or structures are referred to as ________________ changes.
These early successes create enthusiasm for the work and a willingness to continue to improve and apply the skills. The changes that they make are referred to as “level 1” changes – the changes that can be made without permission from senior management that don’t require a change in organizational practices or structures.
What is learned by coaches must come to senior management leadership in structured ways so that the learning:
(Mark all that are correct)
In the course of applying person-centered thinking skills, coaches learn what is working and not working in the organization. Senior management needs to hear what coaches have learned and then act on the learning. The learning must come to the leadership in structured ways so that the learning: is unfiltered – does not pass through several layers before coming to senior management; presents both what is working and what is not working; is actively listened to, not just heard; is analyzed using quality management tools; results in actions that create more level 1 opportunities, which are used to increase the quality of life of the people who use the services.
Learning quality management tools such as _______________________ reduce inefficiencies in person-centered practices.
Learning quality management tools such as satisfaction surveys, affinity diagrams, and process mapping reduce inefficiencies in practices. These tools are methods for sorting through significant amounts of information in a visual way that helps the group to understand their current status.
