Complaints and Deficiencies Laws Regs: GH STRTP Approval Pending

Future home of the Hours and Approval info.

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Students have a unique opportunity to learn from real-life inspection and complaint reports at community care facilities. Inspection reports specify the allegation and deficiency along with the POC (Plan of Correction). Each screen breaks down a facility report into an easy-to-read table that organizes the allegation and findings. By viewing the deficiencies of different facilities, the administrator is in a better position to correct any problems identified in their own facility. Each lesson includes the necessary resources to keep the facility free of deficiencies.

Course Objectives:

Understand how the LPA evaluates a facility.

Use facility reports identifying areas of concern in their own facility.

Ensure their own facility is ready for any unannounced or complaint inspection.

Develop a more hands-on working knowledge of how the regulations are enforced.